Before you ask

Straight answers. No sales talk.

Everything people actually ask me before they commit — including the awkward ones. If yours isn't here, WhatsApp me and I'll answer it honestly.

The free audit

About the audit.

Is the audit actually free, or is it free-then-a-sales-call?

Really free. No card details, no strings. You get the report whether or not you ever reply again — and if you'd rather I didn't follow up at all, say so in the message and I won't. That's the end of it.

Do you need access to my website to do it?

No. Everything in the audit is measured from the outside, exactly as a visitor or Google sees it. I never need your login, your hosting details, or anything else. Just the web address.

What if my site turns out to be fine?

Then I'll tell you that, and we're done. It happens — some sites are in good shape and don't need rebuilding. I'd rather send that report than invent a problem to sell against.

I didn't build my site — will this make my web person look bad?

That's not the point of it, and it's not how I write them. Most issues come from the platform a site is built on rather than the person who built it, and I say so in the report. Plenty of people take the audit straight to their existing developer to get it fixed — genuinely fine by me.

What if I don't have a website at all?

Then skip the audit entirely and ask for a free demo instead — a real working site for your business, on a live link, within two days. Or send me whatever you're using instead (a Facebook page, a booking link, a listing on someone else's platform) and I'll audit that, which is often more revealing than a real website would be.

What's the difference between the instant test and the written audit?

The instant tool on the home page gives you the number: it calls Google's own PageSpeed Insights live and hands back four scores in about thirty seconds. That's genuinely useful and it's free with no email required. The written audit gives you the reason, plus a set of checks no automated tool can run at all: whether Google is actually indexing you (the single most damaging thing I find, and it's more common than you'd think), how your Google Business Profile and map presence look, the enquiry path walked end to end on a real phone, and how two competitors currently ranking above you are doing it. Every finding is then ranked by what it's costing you rather than by severity score.

Should I ask for the audit or the demo?

If you already have a site, take the audit — you'll learn something either way, and it's yours to act on with or without me. If you haven't got one, or you don't much care about scores and just want to see what a good site for your business would look like, take the demo. If you can't decide, ask for both; most people do, and it costs you the same as one of them, which is nothing.

Money

Pricing and payment.

Why is this so much cheaper than other web agencies?

No office, no account managers, no work farmed out to anyone else, and I use AI tooling to write and review code alongside me — which genuinely cuts the build time. It's just me working directly with you, and I'd rather build a lot of good relationships than charge agency prices for the same result.

How does payment work? Do I need to pay a deposit?

No deposit, and nothing to pay until it is finished. Here is the whole sequence: the audit is free, the demo is free, and then the full site gets built — still before you have paid anything. Once it is done and you are happy with it, you pay once, in full. The same day that clears, the site moves onto your own domain and every login is transferred into your name. That is the only invoice there is: nothing up front, nothing afterwards, no instalments and no direct debit. The one thing worth knowing is that the finished site sits on my link until it is paid — you can click every page and test every form first, it just does not move onto your domain until the invoice clears. Builds from £2,500 are the exception and are staged instead: 30% to begin, 40% at the staging review, 30% before launch, all agreed in writing first.

Are there really no monthly fees?

Correct — £0 a month on every tier, including Platform. A hand-coded static site genuinely has no running cost, so charging you a monthly fee would be charging for nothing. The only unavoidable bill is your own domain at roughly £12 a year, paid direct to the registrar in your name, and I don't mark that up. Optional extras exist and are entirely up to you: £15 per change, or £30 a month for unlimited small changes, which most clients never take. The one honest exception is a custom build that needs a paid third-party service to function — SMS notifications, a premium API — and you would be told the exact figure in writing before agreeing to the work, never afterwards.

Which package do most businesses actually need?

Starter, more often than you'd expect. If your booking system already works and you just need a fast, findable site around it, paying for Business would be paying to rebuild something that isn't broken. I'll tell you which one fits after the audit — including when it's the cheapest one.

What if I want more pages later?

Just ask. Extra pages after launch are quoted the same way as everything else — a fixed price, agreed before I start. If you outgrow your tier entirely, moving up costs the difference, not the full price again.

Do you do payment plans?

For builds from £2,500, yes — those are staged as standard: 30% to begin, 40% at the staging review, and 30% before it goes live. For a website at £395 to £1,495 there is not much point, because you do not pay anything at all until the site is finished and you have approved it, and then it is a single payment. If splitting that would genuinely make the difference for you, ask — it is not a problem.

How can hosting be free forever? What's the catch?

There isn't one, and the explanation is boring rather than clever. A hand-coded static site is just files — no database, no server running software on your behalf, no licences. Serving those files to a small business's traffic costs providers like Cloudflare, Vercel and Netlify so little that they give it away on free tiers that permit commercial use. So it isn't me absorbing a cost or running a first-year offer that quietly renews: there is genuinely no cost to absorb. The site is hosted on your account, in your name, so even if I disappeared it would keep running.

Do I have to pay £1,495 just to edit my own prices?

No, and it would be a bad deal if you did. The self-edit content panel is a £150 one-off add-on on any tier, including the £395 one, with no monthly fee — it stores your content in your own repository rather than someone else's subscription, which is why editing stays free forever. The £1,495 Platform tier exists for something genuinely different: live integrations, where the site pulls real availability, timetables or stock from the software you already run. If you only want to change text and photos yourself, take Starter or Business plus the panel.

What does the £30 a month actually get me, and can I cancel?

Unlimited small changes — prices, photos, text, staff, opening hours — turned around same or next day, with no contract and cancellable whenever you like. It's worth it only if you're genuinely asking for more than about two changes a month; below that, paying £15 as you go is cheaper and I'll say so. If you take it and don't use it for two months, you'll get an email suggesting you cancel it. That's not generosity, it's just that a plan you resent is worse for both of us than no plan.

What can I add on later without changing tier?

Quite a lot, all at fixed one-off prices: a self-edit content panel (£150), extra pages (£45 each), Google Business Profile setup (£95), a local SEO pack (£195), booking system setup (£150), Stripe payments (£195), domain and business email setup (£75), copywriting (£45 a page), photo editing and gallery build (£75), a logo tidy-up (£125), a review collection system (£145), or a second language (£195). The full list is on the pricing page. Don't buy any of them speculatively — after the audit I'll tell you which two would actually move your numbers and which ten would be me taking your money.

Do you really beat other quotes on price?

That's the deliberate strategy, yes. Typical published UK ranges for a five-page small business site are roughly £1,500–£3,000 from a local agency and £600–£1,500 from a freelancer; a DIY builder is £16–£45 a month forever, and you own nothing at the end of it. Trabelo is £395, once. It's structural rather than a discount — there's no office, no account manager, no sales commission and no project manager forwarding emails.

Can you build something much bigger than a website?

Yes. Above the three website tiers there's custom work from £2,500 — memberships, card payments, client portals, dashboards, multi-language, bespoke tooling. Doncaster City FC's fundraising and membership platform sits at the entry point of that; Eko19, a thirty-page multilingual energy platform with four self-serve tools and three secure portals, sits at the far end. Being straight about it: a build at the Eko19 end is a team job, and the wider Trabelo team comes in for the architecture and back end — you'd be told exactly who was doing what before agreeing anything. The rule doesn't change at any size: fixed price agreed in writing before a line of code gets written.

The build

How it actually works.

Why do you build the demo before I pay anything?

Because it's the only honest way to prove the work is good. You get to click through a real working site on your own phone, not a mockup or a sales deck, before you decide anything. If you don't like it, you've lost nothing.

How fast is it really?

Audit back within 24 hours. Working demo within 2 days of you saying go. Most full builds are live within a week of that. Those aren't marketing numbers — they're what I actually do, and they're only possible because there's no queue and no handovers between people.

What happens to my existing booking or ordering system?

It stays exactly as it is. If you're already taking bookings or payments through something that works, I build the site around it rather than replacing it — no new system to learn, nothing to migrate, no risk to money already coming in.

Do I need to know anything technical?

No. Everything's explained in plain English, and once your site's live you won't need to touch any code to keep it running.

What do you need from me to get started?

Your web address if you have one, and whatever content you already have — services, prices, photos, reviews. If you haven't got it written down, that's fine; a lot of it I can pull together from what you've already got on Facebook or Google, and check with you before it goes live.

Can I change things after I've seen the demo?

Yes — that's what the demo stage is for. Tell me what's wrong and I'll change it before anything's agreed or paid. It's much easier to fix at that point than after launch.

After launch

Once it's live.

Do I own the website?

Yes. It's yours — the code, the content, the domain. If you ever want to move it elsewhere or hand it to another developer, you can, and I'll help rather than make it difficult.

What if something breaks?

Within 14 days of launch, anything broken or not matching what we agreed gets fixed free. After that, get in touch — if it's something I've done wrong, I'll fix it regardless of when you spot it.

How do I update it?

Three ways, and you pick. Message me and it's £15 per change, usually live the same day. Or £30 a month for unlimited small changes, cancel whenever — worth it only if you're asking more than twice a month, and I'll tell you if you aren't. Or add the £150 self-edit content panel to any tier and do it yourself in seconds with no monthly fee at all. It's included as standard on Platform, but you absolutely do not need the £1,495 tier just to edit your own text.

What about my domain name?

If you already have one, we point it at the new site and nothing about your email or web address changes. If you haven't got one, I'll help you register it — you own it, in your name, not mine.

Will I definitely rank higher on Google?

Honest answer: I can guarantee the technical side — that Google can find, read and index your site properly, that it loads fast, and that your scores go up, all of which are ranking factors. What I can't guarantee is a specific position, because that also depends on competition, reviews and how long you've been established. Anyone promising you a number one spot is guessing.

The awkward ones

Things people think but don't ask.

You're eighteen. Why should I trust you with my business?

Fair question, and it's why the whole process is built the way it is. You get the audit free, you see a working demo free, and you do not pay a penny until the whole site is finished, you have clicked through it and you have said you want it. The risk sits with me, not you — that's deliberate, because I'd rather prove it than argue about it.

If it's this cheap, what's the catch?

There isn't one, but the honest explanation is that I have almost no overheads and I'm building a reputation from scratch. No office, no staff, no marketing spend. A five-page site genuinely takes me days rather than weeks, so £395 is real money for the work involved — it just isn't agency money, because I'm not an agency.

What if you disappear or go out of business?

You own the site and the code, it's hosted on your own free account (Vercel, Cloudflare Pages or Netlify — all free tiers, in your name), and your domain is registered to you. If I vanished tomorrow, your site would keep running and any developer could pick it up. That's on purpose.

Do you only work with South Yorkshire businesses?

No. I'm based in Sheffield and know South Yorkshire best, but I build for small businesses anywhere in the UK. The whole process works remotely — audit, demo, revisions and updates all happen over email or WhatsApp.

Question not answered?

Message me and you'll get a straight answer with no pitch attached. Or skip the questions entirely: send your web address for a free audit, or your business name for a free demo. Neither costs anything and neither needs a deposit.

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